Data & Account Deletion

Last updated: 15 July 2026  ·  Effective: 15 July 2026

You can delete the data our apps store at any time. This page applies to all Magoflow apps — including Amity and Spanbe — and explains how to remove data from your device, how to delete your account, and how to ask us to delete data we hold — an online request route that meets Google Play's data-deletion requirement.

1. Delete the data stored on your device

Data that an app keeps locally — in Amity, your blocked apps and sites, schedules, profiles, streaks, unlock history, and settings — lives only on your device. To remove it:

• open the app's settings and use Reset (in Amity: Amity → Settings → Reset) to wipe the app's local data; or
• uninstall the app, which removes its on-device data.

Depending on your device and backup settings, uninstalling may not immediately remove copies stored in an operating-system backup, keychain/credential store, or cloud-device restore snapshot. Those copies are controlled by your platform provider and its retention cycle.

2. Delete your account

If you created an account or signed in, either:

• use the in-app account-deletion option where the app offers one (for apps with cloud accounts, such as Spanbe, this also deletes content stored with your account, like saved meal plans and preferences); or
• email [email protected] to request full deletion of your account and associated data. You do not need to reinstall the app to make this request.

Note: using Sign out / Log out only ends your local session on the device — it does not delete your account or the records held by our processors.

Important: deleting your account does not by itself cancel a subscription billed through Apple or Google Play. Manage cancellation through your App Store or Google Play account.

3. What we delete, and what we may keep

When you ask us to delete your account, we delete or anonymise the personal data we hold that is associated with it, including:

• your website/app account record (email and hashed password);
• content stored with your account (for example saved meal plans, preferences, and progress entries);
• your security/audit log entries linked to your account, after any short retention needed for security;
• records of active consents or withdrawals that no longer need to be kept for compliance; and
• we send deletion or de-identification requests, where applicable, to processors that act on our behalf, such as RevenueCat and infrastructure or AI providers that store account-linked content for us.

We may retain limited data where the law allows or requires it — for example for security and fraud prevention, to resolve disputes, to comply with legal, tax, accounting, or audit obligations, to show what privacy request was made and how it was handled, or in anonymised/aggregated form that no longer identifies you. We delete or anonymise it once those purposes are met.

If copies of personal data remain in backups or archives created as part of our ordinary security and disaster-recovery process, those copies are isolated and are not restored into live systems except where required for security, disaster recovery, or legal compliance. They are deleted or overwritten according to the ordinary backup cycle and any legal hold that applies.

Note on purchases. Records of purchases and subscriptions are also held by Apple and Google under their own policies; manage or delete those through your Apple or Google account.

4. How long it takes

We aim to complete verified deletion requests within 30 days (and in any case within the period required by applicable law). We may first verify your identity to protect your account, and may ask for the email address associated with your account, proof of authority for an authorised agent, or other reasonable verification details.

5. Other privacy rights (access, correction, portability, objection)

Deletion is one of several rights you may have under the GDPR, UK GDPR, CCPA/CPRA, and other laws. To access, correct, export, restrict, or object to processing of your data — or to withdraw consent — use the same channel: [email protected]. See the Your rights section of our Privacy Policy for details. We will not discriminate against you for exercising your rights.

If a law gives you an appeal right after we deny or only partially fulfil a request, you can reply to our decision and ask for an internal review. If your request relates to consumer health data, you can also use the route described in our Consumer Health Data Privacy Policy.

6. Contact

Data & privacy requests: [email protected].