Subscription Terms & Refunds

Last updated: 16 July 2026  ·  Effective: 16 July 2026

Magoflow apps offer optional paid subscriptions — for example Amity Pro in Amity and premium plans in our other apps, such as Spanbe. This page explains pricing, store-managed introductory trials, complimentary access without a subscription, auto-renewal, how to cancel, refunds, and your statutory withdrawal rights. It forms part of our Terms of Service.

1. Plans and pricing

Paid plans unlock an app's premium features. Depending on the app, plans may include weekly, monthly, and annual options, and from time to time an introductory or discounted offer. The exact price, billing period, currency, and any introductory terms are shown to you in the app, on the purchase screen, before you confirm, and may vary by region, offer, and applicable taxes. The checkout should also identify the billing channel, whether the plan auto-renews, any trial length, the post-trial price, and any material use restrictions that apply to that plan. Prices include VAT where required; in some regions sales tax may be added at checkout.

2. Store-managed introductory trials and complimentary access

2.1 Store-managed introductory trials

Some subscriptions may include an introductory trial offered through Apple's App Store or Google Play. Availability and eligibility are determined by the relevant store and the product configuration in that store. The purchase screen shows the trial duration, billing period, currency, price after the trial, and whether the subscription renews automatically.

Unless you cancel through the relevant store before renewal, an eligible introductory trial may convert into a paid, auto-renewing subscription and your payment method may be charged at the then-current price shown at purchase. Deleting the app does not cancel the subscription. Any unused portion of a store-managed trial may be forfeited when you purchase a subscription where the store applies that rule. Not every user, region, or product is eligible for every introductory offer.

2.2 Complimentary access without a subscription

Amity may offer a limited complimentary access period that does not require a payment method or an App Store or Google Play purchase. This complimentary access is not an auto-renewing subscription, does not result in a charge, ends automatically at the time shown in the app, and does not need to be cancelled.

When the complimentary access period ends, you may choose whether to purchase a separate subscription to keep using paid features. Eligibility may be limited and will be shown in the app.

3. Auto-renewal and how billing works

• Subscriptions are billed through your Apple ID (App Store) or Google account (Google Play).
• Your subscription renews automatically for the same period at the then-current price unless you cancel before the renewal cut-off shown by the relevant store or checkout.
• For App Store and Google Play purchases, the store usually charges renewal shortly before the next period starts, but the exact timing, notice window, retries, and grace periods can vary by provider, plan, and region.
• If a renewal payment fails or is reversed, your premium features may be suspended or downgraded until payment is successfully processed. The timing of retries and final failure handling is controlled by the app store or payment provider.
• You manage and cancel subscriptions through your store account (see Section 4) — not by deleting the app.

4. How to cancel

Apple (iOS): open Settings → [your name] → Subscriptions, select the app (for example Amity or Spanbe), and tap Cancel. See Apple's guide.

Google (Android): open the Google Play Store → Profile → Payments & subscriptions → Subscriptions, select the app, and tap Cancel. See Google's guide.

Cancellation takes effect at the end of the current billing period; you keep premium access until then, and you will not be charged again. Cancelling is at least as easy as subscribing.

If we later offer a subscription billed directly by Magoflow, the purchase flow and checkout terms for that channel will explain the applicable cancellation method, notice requirements, and merchant-of-record details before you buy.

5. Payments and your data

Payments for the flows described on this page are processed by Apple or Google. We do not receive or store your full card number or bank-account details for those store purchases. We receive your subscription status and a pseudonymous identifier through our provider RevenueCat. See our Privacy Policy.

6. Refunds

Because purchases are processed by the app stores, refunds are generally handled by Apple or Google under their policies:

• Apple: request a refund at reportaproblem.apple.com.
• Google Play: request a refund via your Play subscriptions or Google Play support.

This does not affect any statutory refund or withdrawal rights you have under the law of your country (see Section 7). If you believe you are entitled to a refund directly from us under applicable law, contact [email protected].

Any refund processing time is controlled by the app store, payment provider, and your bank. We do not control when a refunded amount appears on your statement.

7. EU / UK right of withdrawal (cooling-off)

If you are a consumer in the EU or UK, you generally have a 14-day right to withdraw from a purchase of digital services without giving a reason. If a subscription starts during that period at your request, local law may let the trader charge you a proportionate amount for the service already supplied up to the time of withdrawal. If a purchase includes digital content supplied immediately and the law allows the right to be lost after prior express consent and acknowledgement, that consequence must be presented before checkout for the relevant purchase channel. Where you still have a withdrawal right, you may withdraw within 14 days by contacting [email protected] or the relevant app store. These statutory rights are in addition to the stores' refund options.

To exercise a withdrawal right by email, you can send your name, the app name, the purchase date, the email or account used for the purchase, and a clear statement that you want to withdraw from the purchase.

8. United States — auto-renewal disclosures

For US subscribers, this is your clear and conspicuous notice that the subscription is an automatically renewing plan that continues until cancelled, charged at the price and interval shown at purchase, and that you may cancel at any time as described in Section 4 to avoid future charges, consistent with the federal Restore Online Shoppers' Confidence Act (ROSCA) and state automatic-renewal laws such as California's. Cancellation is available through the same account you used to subscribe.

9. Price and plan changes

We may change prices and plans. If a change affects your existing subscription, we (or the app store) will notify you in advance as required by law and the store's rules, and where required we will obtain your consent before the new price applies; otherwise the change takes effect at your next renewal and you may cancel before then if you do not agree.

If you change plans, any change in price, billing period, or included features will usually take effect at the next renewal unless the app store or applicable law requires a different result. Except where required by law or the store's rules, we do not provide prorated refunds or credits for unused time in the current period.

10. Contact

Questions about billing? Email [email protected].